Shipping / Delivery Fees
Please see Shipping page for further details.
Can I have my order shipped to an Australia Post Parcel Locker?
Yes, most orders can be sent to Parcel Lockers and PO Boxes. Some exceptions apply which are usually listed in the product's description.
Parcel locker can be a convenient way of collecting any parcels out-of-office hours. If you don't have one and would like one, please refer to Australia Post.
Confirmation your order has been shipped
An email will be sent when your order has been shipped, with a tracking number where applicable. This confirmation should arrive within 2 business days. If you did not receive a shipping confirmation email, please check the spam folder. If you did not find any shipping email, please send enquiries to This email address is being protected from spambots. You need JavaScript enabled to view it..
Delivery Timeframes
Please see Shipping page for further details.
If you have not received your order within 5 working days, please check the provided tracking number (via shipping confirmation email). For some folks, it may take the full 10 working days for orders to be delivered.
Please do not wait longer than 14 working days to enquire about any possible missing delivery. The longer the timeframe between when it was supposed to have been delivered and when enquiries are first made, the harder it is for the courier company / Australia Post to investigate.